The Tricky Genre Questions
Frequently asked questions
Got a question? You might find the answer here. We asked Tulip’s mum to test the site and these are the questions she sent back. If you don’t see what you’re looking for, you can always send us a message
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The Tricky Genre Press is the website of storyteller jjhudsson. We are an independent publisher based in the United Kingdom. We sell EPUBs. You can find out more here.
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We know almost nothing about jjhudsson. What little is known of him is outlined in our blog Who is jjhudsson?
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If you have successfully purchased an EPUB from The Tricky Genre Press, you will be able to download the EPUB file to your computer. A link to the EPUB will be sent to the email address you gave at check-out. Actually, you’ll get two emails: the first is a confirmation of your purchase (for your records); the second will contain the link to the EPUB file. If the emails do not appear in your inbox, try looking in the ‘junk’, ‘spam’ and ‘Trash’ folders. If you still can’t find them, send us a message.
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As if the indignity of the slush pile were not enough. If you are finding emails from The Tricky Genre Press are being filtered into your ‘junk’, ‘spam’ or ‘trash’ folder, and you really rather they weren’t, then you can ‘whitelist’ us. This simply means adding our email address to a ‘safe senders’ list that your email provider maintains in the background.
Ah, but how do I do this? It varies depending on your email service provider and the device you are using (phone, tablet, laptop, PC). If you are using gmail on a phone, for example, you can go to the spam folder, select the email you want to whitelist, right-click and select ‘Report not Spam’. But it’s different if you are using gmail on your laptop.
There are lots of blogs and websites providing guidance on how to whitelist emails in gmail, outlook, yahoo, Apple Mail, AOL and others. Here’s one from wikihow that covers the bases, but shop around for one that suits you.
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When you click on the download link (in the email you receive from The Tricky Genre Press) the EPUB file will be downloaded onto your device (your computer, phone or laptop). Finding it can be tricky. Most downloads go to a folder on your device called ‘Downloads’. But you can (or you may have) saved it to a different location. To find a hidden EPUB, try opening your file manager and running a global search for ‘epub’. This should find any files with that extension. If you still can’t find it, ask a teenager.
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An EPUB is a specific type of file designed for e-readers, for example a Kindle, a Kobo or a Nook. Some devices (like certain laptops and phones), have e-reading software built-in. So all you need do is click on the EPUB file and it will open in the device’s e-reader.
However, you may have a separate device for e-reading, for example, a Kindle ‘Paperwhite’ or ‘Scribe’, a Kobo ‘Clara’ or ‘Libre’, an Apple iPad, an Onyx or a ReMarkable. If this is the case, then you can transfer the EPUB file to this device. If the EPUB is on a computer or laptop, then you can connect it to the e-reader using a USB cable; then drag or copy the EPUB file into the e-reader’s folder or drive. The EPUB should now appear in your library (N.B. you may need to ‘refresh’ your collection first.
Some e-reading platforms allow you to transfer EPUBs wirelessly. If you are in the Amazon Kindle ecosystem, for example, you can attach the EPUB to an email and send it to your Kindle email address (found under your Kindle account settings), and it will appear in the library on your Kindle e-reader as if by magic.
Other platforms allow you to connect your e-reader to a cloud storage service like Google Drive, Dropbox or OneDrive, for example Kobo ‘Libre’. In this case, you should download (or move) the EPUB to the folder you are sharing with your e-reader. Once there, refresh, and the EPUB should be in your e-reader library.
There is lots of advice and guidance on how to transfer and open EPUBs on different platforms and devices on the internet. Here’s a primer from wikihow, but check out other sites for your own set-up.
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If e-readers are not for you, or your computer, laptop or phone does not have built-in e-reading software like Apple Books or Google Play, you can download an e-reading application from your favourite online store.
We use Calibre, an e-book manager which includes an-e-reader, but there are many others. Calibre is free and open source; it works on both computers and phones.
If you decide to use Calibre, once you have downloaded it, open the application on your device and click the ‘Add Books’ button. From here navigate to the EPUB file on your device and click ‘Open’. The EPUB will be imported into Calibre’s library. Once there, double click the item or select it and click ‘View’; this will open the e-reader in a separate window, and off you go. Here are some instructions for Calibre (and other software) we found on wikihow.